Returns & Exchanges

At Willie's Remedy+, we stand behind the quality of our hemp-infused food products and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, we are here to help you make it right.

1

Initiate Your Request

Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Ensure the item is in its original packaging; for food safety reasons, only unopened products or products meeting our quality guarantee criteria are eligible.

3

Ship Item Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing